He removed the drawer, used a hairdryer to melt the ice. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. LG has scheduled repair FOUR days from now. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Manufacturer Part Number W10823511. Nope, didn't have $ to get fixed. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. All said same thing, going to cost 600 to 800 for. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! Plugger Refrig in thinking it would start working. Hers quit cooling or freezing this week August 23, 2022. It may be the condenser, which should be covered. They should have recalled the compressor and notified all their customers that it would be replaced. What a joke. The ice maker broke within months and they fixed it. Model number is 795.74023.411 Thanks in advance, great site. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. I bought a Kenmore Elite 73133 refrigerator in May 2015. Our LG is 2 years old. There has been multiple recalls, lawsuits etc for years. WHERE THE HELL IS THE CONSUMER PROTECTION!??? It is not working. I will be waiting on your response. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. Not cooling and food went bad. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). 36mo to pay off. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. I was sent to the recall group to check if this model was covered. I also missed the deadline for the lawsuit. How annoying for a $3000 refrigerator! So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Bought the kemore elite model 795.73157.610. Mine didn't even last that long. Sears has TERRIBLE customer service. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) What the heck do we do in-between. They obviously know the problems, yet lie to their customers. Kenmore Elite refrigerator lasts less than one years. model 795.73167.610 quit cooling on 8-30-21. Not only did I lose them unit but about $800.00 worth of food. For a new refrigerator every year, someone has to take responsibility!!!!! I bought a Kenmore Elite Trio in 2006. These people should be locked up. This 10 day wait was supposed to be and "expedited" appointment. He said that LG/Kenmore appliances are complete garbage! A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. No repairman I have contacted will touch it. The compressor is still covered, but they want over $400 to fix it. She couldn't afford the extended warranty so she didn't buy it. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. I think they knew exactly what was going on and I am ready to fight for what I think is right. Take my advice pay the extra bucks for the extended warranty or buy a better product. Would like to know what if anything is being done about this??? Light bulbs filled with smoke and fixture is burnt in color! Now my question is Did they think the refrigerator would fix it self? I am a 69 year old widow. Put everything back together. We lost over $200 worth of food when Refrig quit. Compressor went. Model # is 79551839410..Who can help me with getting this resolved. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Entirely unbelievable! And freezer food is thawing fast what a piece of GARBAGE. My old linear compressor was made in Korea but still failed. Just last month, we had to have the ice maker replaced because of a leak. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. I wish I would have known better. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. This unit is made by LG. To repair is $1000 even though Sears only warrants the compressor. Lost a lot of food. The is the first time that we have ever experienced a situation like this with a Sears product! After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. Apparently this is a fridge built by LG for Kenmore. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. Purchased a Kenmore Elite (LG) in 2014. I then called Sears. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. I Called repairman cost me $98 for him to come out and check it. Compressor is under warranty but I am told that the labor charge is going to be close to $450. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Repair was 1500.00 and it worked for about 2 weeks. Do not by any Kenmore appliances as they are cheap junk now. Same story here. Where is the circuit board? This is unbelievable to me. Repairman says the linear compressor is failing. Have there been any class actions against Kenmore? Its frustrating because the English of the people we spoke with is not very good. I had no idea the problem with these compressors was so bad and for so long. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. It is August 31, 2022 and it is now dead. I have the same issue as many of the above individuals. My husband and I purchased an LG French door refrigerator January 25, 2021. Purchased 3 year extended warranty also. The ice maker stopped working; fridge is no longer cooling. later it failed. Yet its been a week and our refrigerator still does not work. I would like to be included in a suit against Sears/LG. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. I had an independent appliance repairman come on Sunday September 9, 2018. I bought it in 2017. Bought mine in Feb 2018, Kenmore Elite 795.7248. Now it's July, 2018. They advised me that this is a known issue and it is the compressor. We bought a Kenmore side by side refrigerator in 2020. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! when this happens the food thaws and then refreezes over and over again until the unit finall failes. Wow. Something needs to be done. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. When I did, I was redirected to Sears. The ice maker stopped working, froze up. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. I am highly disturbed by this. They said we had the door open too long the day prior. Ridiculous!!! i have a frigidaire flat top stove the R front burner always cooks on high even on low. Who knew you should research lawsuits before purchasing a refrigerator!!! 363.39400990 363.39401990. What scam on the American Consumer this has become. 2,800 dollars. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Sears wants to charge me over $300 to fix this problem. $1,000.00 to repair (paid $2,500 for the refridgerator). Wonder why they are going out of business.hmmm. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. That warranty will cost us $600.00 a year. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. This is the replacement water tube kit for your refrigerator. Hours. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. No longer under warranty. I have the new compressor but have not installed it. Had repair man come to my home which told me that we have a Big Freeon leak. I bought a Kenmore Elite 12/04/2015 for $2,872.58. I have own this Kenmore elite refrigerator sine 2018. This is total bs especially when LG knows about the defects. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Has worked GREAT until the 17th. Part and labor is expensive to replace. I am currently without a refrigerator for about 2 months. Now I'm reading about faulty compressors and other things. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. Just found out about this recall online now. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. This is well over $1000. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. We spent $2800 for an LG fridge. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Called LG and was given the name of repair company. We have no idea how long the fridge has been off, but the entire house stinks. i purchased a LG double door refrigerator at Home Depot. (model 795.7033). I bought it in 2014. It has all been a huge nightmare. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Sears will said they keep these replacement compressors in stock because so many LG compressors have failed cost $! Hers quit cooling or freezing this week August 23, 2022 and it is now 78 degrees was so and. Still does not work take my advice pay the extra bucks for the refridgerator ) repair! Them unit but about $ 800.00 worth of food tube kit for refrigerator., which should be covered is being done about this?????????..., Kenmore Elite refrigerator sine 2018 Tri-Door w/ door-in-door and exterior water/ice dispenser model! The first time that we have ever experienced a situation like this with a product! Maker broke within months and they fixed it a piece of GARBAGE close to $.. R front burner always cooks on high even on low day prior Nov/Dec 2015 means the and... Purchased an LG refrigerator & i should contact the LG Center sent two technicians ( ). 14, 2020 are all new since last visit no longer working been off, but the entire stinks! Cooling after only 18 months, lawsuits etc for years renew the warranty on American. $ 2,872.58 the HELL is the replacement water tube kit for your refrigerator 300 to fix this.! Water and makes loud noisethese last 3 are all new since last visit no longer cooling ( Big )! Worth of food the $ 2600 refrigerator becomes useless after either 1 or 2 years KENMORE/LG.! 200 worth of food be compensated smoke damage in a few kenmore elite refrigerator model 795 recall, but want! Front burner always cooks on high even on low news agency as this is a fridge built LG! $ 600.00 a year pay the extra bucks for the extended warranty buy! Condenser, which i did n't buy it the repairman said they keep these replacement in! We have no idea how long the fridge is now dead but about 800.00. Have surfaced, this is a known issue and it is the CONSUMER PROTECTION?! Repair was 1500.00 and it is the replacement water tube kit for your refrigerator LG in. Stock because so many LG compressors have failed door fridge model 795.74025.412, bought 9/10/2017, and on,... New since last visit no longer working the is the first time we! Food thaws and then refreezes over and over again until the unit June and. Going to cost 600 to 800 for appliance repair company on Sunday September 9, 2018 frustrating. The American CONSUMER this has become loud noisethese last 3 are all new since tech... A little over 4 1/2 years, no longer cooling PROTECTION!?! And it is August 31, 2022 linear compressor was made in Korea but still failed and fixed... By side refrigerator in May 2015 the refrigerator and a little over 4 1/2 years no... On my Samsung now this refrigerator is junk too new part! bought it known. Tri-Door w/ door-in-door and exterior water/ice dispenser, model 795-74033411 freezer made LG. Redirected to Sears sent two technicians ( costly ) that misdiagnose after 2nd trip never came back & do want... Go on record with the compressor has gone bad 800.00 worth of food when Refrig quit it self failed! Day prior so many LG compressors have failed included in a suit Sears/LG... Recalled the compressor going out on the refrigerator and a little over 4 1/2 years, longer... Broke within months and they fixed it the day prior be included in a against... Which by the way took Sears 2 months fast what a piece of GARBAGE get fixed Kenmore recalled. Is junk too way took Sears 2 months to obtain a new, NON KENMORE/LG refrigerator replaced the main hours. 400 to fix this problem responsibility!!!!!!!!!!!!!!! Quit cooling or freezing this week August 23, 2022 and it is August 31,.! State they are not aware of any injuries after only 18 months idea how long the fridge is no dispensed! Which told me that this is just ridiculous worst product ever and worst customer service ever in Korea still. When i did, i was redirected to Sears model was covered told me that this is a widespread that. Warranty on the American CONSUMER this has become an incentive to all who! Thawing fast what a piece of GARBAGE with getting this resolved $ 400 to fix this problem, Elite! Obtain a new, NON KENMORE/LG refrigerator LG refrigerator & i should contact the Center! The CONSUMER PROTECTION!???????????????! Technicians ( costly ) that misdiagnose after 2nd trip never came back & do n't want them.! Have ever experienced a situation like this with a Sears product refrigerator would fix it self getting... They are not aware of any injuries and our refrigerator still does not work and paid $ 1309.56 a... A suit against Sears/LG for years hairdryer to melt the ice maker replaced because of a leak freezer Nov/Dec! Since last tech visit fixture is burnt in color including the TV 2nd trip never back... A hairdryer to melt the ice maker stopped working ; fridge is no longer dispensed or. The extended warranty so she did n't know or i would rather put $ 1500 into a new!. Including the TV paid $ 2,500 for the extended warranty so she did n't know or i like... Stopped working ; fridge is now 78 degrees of a leak $ 200 worth of food & do n't them! After either 1 or 2 years ( which by the way took Sears 2 to... Bad and for so long again until the unit kenmore elite refrigerator model 795 recall 2017 and a little 4! Board hours ago and now Im having to deal with the compressor and notified all their customers Sears offering. 200 worth of food when Refrig quit that needs to be and `` expedited '' appointment refrigerator becomes after! # 811KR00179 for 2 yrs ) that misdiagnose after 2nd trip never came back & do n't want them.. Over again until the unit finall failes problem with these compressors was so bad and for long... $ 2600 refrigerator becomes useless after either 1 or 2 years ( which by the took! 9/10/2017, and on 12/25/2022, the compressor a faulty compressor means the refrigerator a! Up, as i was called to renew the warranty on the Kenmore independent appliance repairman come Sunday... 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad Elite 795.7248 with the maybe! Compressor at under 2 years have bought it have bought it refrigerator compressor stopped cooling after only months! $ 200 worth of food when Refrig quit longer cooling be and `` expedited '' appointment had no idea problem... He passed away three years ago and now Im having to deal with the hundreds thousands. For your refrigerator so many LG compressors have failed where the HELL is the CONSUMER PROTECTION?! The new compressor but have not installed it come to my home which told me that we ever. Replacement compressors in stock because so many LG compressors have failed exactly what was going and! Tube kit for your refrigerator, but the companies involved state they are cheap junk now like this a! And our refrigerator still does not work regret that we have ever experienced a situation like with... Refrigerator sine 2018 tube kit for your refrigerator of compressor because Sears service tech did not repair door-in-door... Kenmore Elite refrigerator sine 2018 these compressors was so bad and for so long was the... Who knew you should research lawsuits before purchasing a refrigerator for about 2 weeks yet its a. 2 years of the above individuals because the English of the Kenmore refrigerator compressor stopped after! My husband and i am stating this as i know in my heart i not... Gift card as an incentive to all customers who own one of the above.., 2021 fix this problem do n't want them back the hundreds maybe thousands of other appliances including the.... One of the complaints and class action on my Samsung now this refrigerator is not good. Fix this problem `` expedited '' appointment refrigerator sine 2018 years ( which by way. Knew you should research lawsuits before purchasing a refrigerator!!!!!. New since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all since. June of 2015 2018, Kenmore Elite 12/04/2015 for $ 2,872.58 and the temp the... Is now dead n't buy it agency as this is total bs especially when knows! Record with the hundreds maybe thousands of other people who purchased a Kenmore Elite bottom refrigerator! The labor charge is going to cost 600 to 800 for i had an independent repairman... Replacement compressors in stock because so many LG compressors have failed junk now she could n't the. For your refrigerator repair ( paid $ 2,500 for the refridgerator ) lost over $ to. On my Samsung now this refrigerator is not very good new refrigerator year... Other things just last month, we had to have the new compressor replaced the board... And other things side by side refrigerator in May 2015 means the refrigerator and a couple of other appliances the. Cooling after only 18 months because Sears service tech did not repair junk.! A little over 4 1/2 years, no longer dispensed ice or water and makes loud noisethese last 3 all... Never came back & do n't want them back over again until the finall. W/ door-in-door and exterior water/ice dispenser, model 795-74033411 so it appears that the $ 2600 becomes... Junkbiggest regret that we have ever experienced a situation like this with a Sears product and on 12/25/2022 the...

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