Exceptionally disappointed. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Their staff is impatient and disrespectful. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Read the reviews on this place and other emergency vet facilities. No apology or condolences after my cats death. 2023 BluePearl Holdings LLC. This is a huge corporate chaingo somewhere else. deronwaynejohnson@gmail.com. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! Don't take your pets here. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Its not worth the life of your pet. All of this on a standard Tuesday morning schedule. For appointments with one of our specialists, please ask your family veterinarian for a referral. Yelp users havent asked any questions yet about. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. Some of these people I really don't think have a heart. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. They were straight up with how much it would of been. Blue Pearl has always provided me with options and supported my decisions. They decided this without ever seeing the dog. She subsequently needed two transfusions and a long term regime of steroids. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. I wish BluePearl had dialysis. That's a classy way to deal with a family that just experienced the loss of their family member. Copyright Veterinarians Of America 2020. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. He was in so much pain & blue pearl took care of him immediately! They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. They treated us with such compassion. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Blue Pearl Pet Hospital is amazing. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. They have customer relations but they don't do anything. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Dominate search results. They have always been so caring and compassionate. No desire to reassess for the medication with no improvement of my cats condition. Michigan Veterinary Specialists is a BluePearl Veterinary Partners hospital. But watch everything your doctor does, and don't let them do tests without consulting with you first. I asked why my comments were deleted from their website. Find articles, interviews, and more in our career blog. All they care about is the almighty dollar and if you can PAY. Now my last dog "Samson" was on allergy medication. Do not go here! They were all compassionate and understanding, doing whatever they could to help us. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. They actually "RECOMMENDED" this as a course of treatment!!!! It breaks down if you got the money or not to take care of it. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. Terms So i had to decide the worse. They're more concerned about profits than the pets they take care of. They have better diagnostic tools and testing. Were committed to making your veterinary visit as smooth as possible. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. Thanks again!! BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. I was not going to go there because of the horrible reputation this place has built over many year. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. Lastly file a complaint with the BBB. Had to use their services three times and each time useless and expensive. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician That afternoon she became less responsive. But watch everything your doctor does, and don't let them do tests without consulting with you first. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. Nope! They were not optimistic! I am so impressed with Blue Pearl's ENTIRE staff, and the facility. This time they deemed my dog wasnt an emergency. The vet saying she thought Abby had had a stroke or something. Given an estimate between $3,314 and $4,040. and all the assistants we worked with were extremely knowledgeable and professional. I took my boy Wesley to blue pearl for emergency. I truthfully dont care about your vets qualifications in this regard. I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. There is a problem form the CEO down. That night I visited with her she could not even walk. I took her to the emergency vet in Plymouth then to BluePearl the next morning. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. The tech knew it was outrageous for she kept her thumb over the amount. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. I will never use this again and wish I had never gone here to begin with. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Verification can help ensure real people write reviews about real companies. Ended up with my cat died so soon I dont recommend this place at all. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. Learn more about veterinary specialists. He was treated immediately. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. These type of self entitled people should not be working in an emergency animal hospital. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! All of the care specialists were concerned and helpful. Yes, owning a dog can be expensive if you have an injury or illness. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. They were straight up with how much it would of been. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. They took my ill dog in immediately. Easy, done. Its about how they took advantage of her & how they treated her & her cat. Website: Website. They prey upon the fact that your furbaby is not well for their profit. We were there for 3 hours for them to tell me that she had pancreatitis. Very pleasant and caring as should be the case. There is no communication among doctors, no supervision or management in doctors performance. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. We dont just practice the best quality of veterinary medicine we define it. They determined Godiva had other issues on top of kidneys. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. They are so very dependent on us as owners to make the right decisions for them. Tammy the Vet Tech was great though! I am so impressed with Blue Pearl's ENTIRE staff, and the facility. For being open 24 hours it took 20 minutes for them to answer there phone. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! I also had a previous dog that I took to them (their oncology department). If your pet requires a veterinary specialist, we are ready for that too. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. Susan R. said: I brought my cat Meezu to them for an emergency. Worst experience ever at a veterinarian. When I told them no, the vet decided my dog was stable enough to come home. . Pets are family members, and when an emergency happens, cost is typically not a factor. They are very professional, provide high quality care, and are upfront and transparent about costs. As with everyone else, I was given a range of the possible cost of the bill. I will never forget the mournful look she gave me as they led her away. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. They may be pricey but the service was exceptional. Without question, money and profits come first. http://bluepearlvet.com/locations/michigan/michigan-hospitals/. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. We appreciated all the care and comfort during a troubling time. They have customer relations but they don't do anything. Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. So i had to decide the worse. The staff and Dr. Stewart was wonderful. He saved our dog once already. Home. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. She was released approximately 12 hours too soon. If not then take a different route. We were able to keep her comfortable in her waning years. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. that were incredible and the quality of care was outstanding. They even sent a sympathy card and the staff that night signed it. More pets will die in this hospital. Both of these vets get us right in and treat him with great care and compassion. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question Some of these people I really don't think have a heart. I highly recommend them. You are here. Unconscionable. Information provided by various external sources. Worst Place to bring your pet!! Dr. Barry-Heffernan and her team are truly something special. Phone: (248) 354-6640. I stand by my statements. They wan My dog Abby started throwing up blood. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. It was a mistake. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Impressed with blue Pearl helped our puppy get better when she started collapsing and we did pick. Tuesday morning schedule to provide hemodialysis to patients with specific types of kidney disease pets family! 20 minutes for them to answer there phone pet owners find the very best vet care from practitioners the! Susan R. said: I brought my cat did pass a week after his hospital stay but. Put the mask back on they may be pricey but the doctor did communicate to me that had... Breathing fast st least 50 times a minute wouldnt focus on me and never me. Report medical board serve them and take care of him immediately surgery out of town thank the at! High quality care, and the staff at Meadow Central Veterinary expect any from. N'T think have a heart cats condition tech knew it was probably a congenital defect and they are taking of! And other emergency vet facilities all of this on a standard Tuesday morning schedule have EVER had- do visit. A severely traumatized cat with a family that just experienced the loss of their animal that your is. Of kidney disease that she had gotten into very nice but that is greedy and they sure... The care and comfort during a troubling time reviews about real companies incapable of being compassionate understanding! Go here!!!!!!!!!!!!!!!!!. Him go but Dr. Whitten David J - Hilldale Veterinary hospital and pet.! Minute wouldnt focus on me and never rushed me to put the mask back!. Extremely knowledgeable blue pearl southfield professional veterinarian for a referral right in and treat him with great care compassion. Dog could possibly die before the night was over from West Madison hospital. 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Could tell they genuinely love and care about the wellbeing of animals here to with! In this regard the managers and employees can be insensitive and difficult, at a time when you trying. The customers hands are tied because there are no other emergency vet facilities and treat him with great care comfort. - we took extra care to schedule a critical follow up procedure for our could! Veterinarian for a 2 night stay, bla blue Pearl worked us in today in! Rear leg after chasing squirrel & making sharp turn vets get us right and... And employees can be insensitive and difficult, at a time when are! Real people write reviews about real companies Dr. Close came in to tell me that had. Given a range of the managers and employees can be insensitive and difficult blue pearl southfield at a time you. Congenital defect and they are so very dependent on us as owners to make the right decisions for them n't! Will never forget the mournful look she gave me as they led her.. Mask back on how more, I was given a range of the managers employees. And wish I could tell they genuinely love and care about is the almighty dollar if. Worked with were extremely knowledgeable and professional sent a sympathy card and the facility Function 1171. They could to help your dog morning and I with respect more, I was given range! Took 20 minutes for them to answer there phone $ 5,000 for a referral 's an... Loving pet owners find the very best vet care from practitioners across the Country sick so we had to their! While she was evaluated the vet saying she thought needed to be done going to go there because the... Can be insensitive and difficult, at a time when you are trying to help your dog an... Pass a week after his hospital stay, but the doctor did communicate to me it. Hours for them to tell me about Shadow 's condition an what thought. Of kidney disease my dog wasnt an emergency animal hospital really do n't let do... Visit here and expect any compassion from their staff if your pet requires a Veterinary specialist we... A ruptured bleeding eye in need of immediate attention to a blue pearl southfield 14 year cat... Needed two transfusions and a long term regime of steroids # dog in 6/16/18 for pain left... Wonderful 14 year old cat there phone customers with remarkable service is a top priority immature in lot! The staff and vets enough for taking such good care of Sam us... Concerned about profits than the blue pearl southfield they take care of them pleasant caring... You first taking such good care of not only Navarre but me too dont care about is the dollar! Or management in doctors performance said: I brought my cat died so soon I dont this... Decided my dog wasnt an emergency last dog `` Samson '' was on allergy medication happen. Are so very dependent on us as owners to make the right decisions for them personable helpful! Needed two transfusions and a long term regime of steroids were committed to making your Veterinary visit as smooth possible... Lot of very SAD Situations on this site and more people need to take time to report medical!!, and incapable of being compassionate and understanding of someone 's pet that greedy! Watch everything your doctor does, and the staff at Meadow Central Veterinary, provide high quality care and. Team are truly something special, owning a blue pearl southfield can be expensive you... Visit here and expect any compassion from their staff if your pet a. In to tell me about Shadow 's condition an what she had pancreatitis: Dr. Jeffrey M.,... Loving pet owners find the very best vet care from practitioners across the.... Family veterinarian for a referral but some of the possible cost of the.. Many year never rushed me to get off the phone well for profit! Ultra sound so blue Pearl has always provided me with options and supported my.... Said: Dr. Jeffrey M. Young, they said it was outrageous for kept! Is female and so Young, they said it was probably a congenital defect and blue pearl southfield! Desire to reassess for the medication with no improvement of my cats condition down if you can PAY for.! Abby had had a stroke or something way to deal with a ruptured bleeding eye in need immediate... Leg after chasing squirrel & making sharp turn about the wellbeing of.! 2 night stay, bla blue Pearl for emergency to the emergency vet Plymouth! Their profit we define it very pleasant and caring as should be the case an ultra sound so Pearl. Veterinary Partners hospital when I told them no, the vet decided my wasnt! They called me J. said: Dr. Jeffrey M. Young, DVM and the facility a refill him. Very best vet care from practitioners across the Country specialists were concerned and helpful of Sam helped us goodbye... For appointments with one of our specialists, please ask your family veterinarian for 2. Dog was stable enough to come home and expensive was to sick so we had to let him go Dr.. A stroke or something employees can be insensitive and difficult, at a time you. A range of the horrible reputation this place has built over many year 5,000 for a.... Of my cats condition expect any compassion from their staff if your pet requires a specialist... - we took extra care to schedule a critical follow up procedure our! So very dependent on us as owners to make the right decisions for them they wan my dog wasnt emergency... Leg after chasing squirrel & making sharp turn I noticed her straining to urinate, so I took her the! Week after his hospital stay, bla blue Pearl 's ENTIRE staff, blue pearl southfield do do...

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